We have been trying to get in touch with someone from BitDefender for about 2 weeks. We are a new MSP and want to go with them however there isn’t anyone that has responded to our new partner application we did or contact form submissions. Kinda frustrated at this point and considering looking at another AV, EDR,
Hello u/Willing_Medium442 ,
I have reached out internally to my colleagues and you will receive a response to your application. I will also help you with all the other details that you requested from us and will provide these answers in private.
Kind Regards,
Andrei
Enterprise Support
Reach the supoort and ask them to send your case tot the appropriate team for review
I may be mistaken but this sounds like you applied to be a full reseller like Pax8, CDW, SHI, etc. is that your intention or to buy licenses through a reseller and onboard multiple customers to your tenant?
Good luck. Their support is horrible.
No I may have said it wrong I just applied to be a MSP partner on there website multiple times and have gotten no response