Agreed. GoogleFi is laughable with their customer service and how they role out a service. I would never use any of Google’s service if I had base their company from GoogleFi alone. That said, I’m saving approximately $210 bucks a month with Google Fi. Say what you want but that’s not just pocket change. I can tolerate a lot of BS for that amount of savings. It also helps to be a bit technologically inclined, which for a “turn key” service no one should be. Shame on your half @$$ service Google. Still, I’ll be sticking with them till something better comes along or Google pisses me of real bad - but seeing how long I stuck with my abusive marriage and wife, I suspect I’ll be able to hold out for quite a while. Good luck 
I don’t recommend it unless you use a non-5g iPhone
There is no reason to use it on an iphone… there are better/cheaper alternatives out there for non-google devices. Plus, without a google device, it will only connect to T-Mobile, so you don’t get the extra coverage of the other carriers. Even for google devices, it’s sub-par and expensive. I’m likely to drop it next year. Google is in a downward spiral, please don’t give them more $ for crap products 
“I’ve heard enough stories from iPhone users with GoogleFi, to feel like the entire experince is just half-backed and very subpar”
“I’d love to hear from iPhone users your experinces, Pros, Cons, problems, and will you continue sticking with GoogleFi?”
Do you usually go by the last opinion you hear?
I’m running an iPhone se2 and have been for a few years no. No major issues so far! There’s the known caveats of course (visual voicemail, and 5g support) but otherwise I’ve enjoyed the coverage and service. I’ve used tethering regularly and the vpn for testing purposes.
I’ve had it for four years and it’s been the most trouble free service I’ve used in 25 years of sprint, Verizon, T-Mobile, att, and whatever I used before those. It’s more like a utility than a service honestly, I just don’t think about it and it just works.
I had and iPhone 8S a few years ago on Fi. Worked perfectly fine. I couldn’t use the VPN at the time and I’m not sure if that’s been updated or not, but an iPhone will absolutely work perfectly on Fi.
Glad to see lots of positive feedback. I’ve been an Android user since the end of 2009 and do some things that haven’t been possible on iOS for almost that long. Tasker. It does tons of useful stuff. Well, I also have an iPad Mini (with LTE). A friend of mine mentioned “Shortcuts”, so I started looking into it.
Well, Shortcuts with Automations actually can do a few of the more “critical” things that I do with Tasker (make API calls to my home automation controller, and SSH into a raspberry pi to execute a script that opens my garage door). Further to that, I’m hoping that Matter ends up making more things a lot easier on iOS.
I’ve always liked iPhone hardware… I’m going to keep an eye on all of that stuff, and maybe switch to an iPhone when the 15 comes out. I would stick with Fi. I will more than likely end up going to Brazil every year.
I’ve been using it for 2 years now with several iPhones and I’m not having any issues so that should great for a travel-friendly cellular service, but…
Regardless of iPhone, when your travel is for an extended period of time and you return to the US briefly and fly out again - you won’t have data anymore! Apparently you’re not allowed to use it for data when travelling excessively (according to Google support).
Please just don’t. We switched after 24 years with Sprint and it’s a nightmare. There is no support. Brand new phones bought at their store are sent not brand new. Refurbished phones are more than new phones - even years later. They will charge you pending auth holds even after you have confirmation they won’t. They will send you the wrong phone when you order a new one. Then delay the actual correct phone. They will ignore you. They will hang up on you. They will promise and never follow through. And good luck activated multiple phones under new account. Awful! I am telling you, I have spent HOURS collectively working through all of this in the months of December 2021, June 2022, November & December 2022. The easiest thing I dealt with using Google Fi was purchasing the phones. Do not do it. You have to say hello twice for EVERY single call. Expect dropped calls with full service. Strange ringbacks in the middle of a call from a strangers phone call. Sometimes not getting group messages at all! Just all of it! We haven’t even been active with Google Fi for a year!! Sure their app is AWESOME, but that’s all. You also cannot setup voicemail from the app or change your address, which is all annoying.
Communication shouldn’t be SO hard for a communications provider!! I’m currently going on day 3 being outright lied to on an easy transactional fix. Lazy leadership, over-outsourced, and inconsiderate. Might just get a landline next.
I moved to Fi last month, with unlimited plan. worked well until going to NYC area, then really bad receptions, a couple of hours during the day no signals, whether it is the plan? or the area?
I did have higher hope of Fi.
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We are using $20 per line unlimited plan which is a great deal, except some bad receptions in NYC area, other places working well so far.
I’ve had nothing but a horrible experience and was related yesterday when I got the leave Fi button and walked into Verizon to sign up with them. The customer service is atrocious. They have wasted so much of my time and money, they have no clue what they are doing and they flat out will lie to you. Never, ever again. I’m so happy I left. I pay $10 more per line with Verizon than I did with FI but the amount of actual money and my time in money that they scammed from me, along with my peace of mind knowing I can walk into a store and talk to a legit person if I have issue, is nothing compared to the $40 I would be saving with them.
From their checkout when you select “bring your own phone”
What to expect when bringing a phone
Most popular phones work on Fi, but some functionalities may differ. Check compatibility
Bringing an iPhone?
Fi works on iPhones, but it’s in beta. 5G isn’t currently supported, but you’ll still get great coverage.
Even today you can’t sent MMS to androids from an iphone?
oh and some pros
- I have good t-mobile coverage where i am, so my service is fast on LTE
- I love that you can get a data SIM at no extra charge. Its attached to the same account and shares the same pool of data. I have a data SIM in my iPad. While I could tether to my iPhone for data, it’s just more convenient to have a separate SIM. Also, roaming in some countries don’t allow iphone tethering, but since the data SIM is it’s own SIM it just works and I don’t have to worry about tethering when tethering is blocked. I also picked up a second data SIM to put in an old spare phone so I don’t risk breaking or losing my primary iPhone when doing outdoor activities
- international roaming, seamless. Could take about 15 to 30 minutes for the phone to fully register once you first get in country, but then it just works after that
Wow dude… I appreciate your post… You’ve hit on all the pain points I have read about from other iPhone users, and it does seem “petty” as if Google was just being an @$$ to everyone who has an iPhone.
With all that said… do you think you will stay with GoogleFi for the foreseeable future?
For me a 4 family phone plan @ $80 a month is stupid hard not to do just for the savings, since I am now spending $239 a month… and that gets old fast.
First is sometimes my phone doesn’t ring and it goes to VM
FWIW, this happens on three different models of Pixels we’ve had as well. Not saying it’s not annoying, tho
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Ya, I am looking to move to GoogleFi. I am already on T-Mobile and am paying about $180 a month for 4 lines.
This has been my experience as well. It seems like google shills are here downvoting.
Half-baked and subpar is exactly how I’d describe it. But still better than the big carriers and their bullshit.