Vpn or firestick issue? Can't connect to prime video

VPN
1

am in the UK with a US amazon account on my firestick and use nord vpn to watch prime video. This has been no issue for years. However I now get this message. It works fine on my android phone so don’t think it’s the vpn, but wondered if anyone has had the same issue? I’ve restarted, deleted data, logged out and back in etc etc but to no avail. Any ideas? Thank you

2

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3

How about using a location that is not your country to open VPN. And if it’s just Prime your using, why use a VPN in your firestick?

4

I can’t speak to your situation but essentially all streaming services I use here in the US now block 100% of the streams when I’m using a VPN. I live near Seattle and even if I select a node right in Seattle it will still block me… that goes for my phone and my computer. I don’t have a VPN for my firestick so I don’t know if it’s also blocked there but I’d be astonished if it weren’t. The days of using a VPN to access media content in other countries I think are good and truly over. It’s trivial for them to implement it; why wouldn’t they?

5

I came here to ask the same thing, my deal is about to end with Nord, did you get any luck to get it to work? I currently trying Premier VPN and it works on newer firesticks, just not older ones.

6

I use Nord, and get “video currently unavailable”, but I found a workaround. Ask Alexa to play the movie and it works just fine!

7

Funny facts:

  • this is happening on my two 4ks, but not on my teo Maxes;
  • this is not happening on my Xiaomi TV
    I think Amazon is on a crusade against VPN… and it looks like I won’t buy any stick anymore…
8

Exactly what has been happening to me for the last 3 weeks. I’m using expressvpn, been working fine for years before 3 weeks ago. I cleared cache and clear data, didn’t work. So I tried resetting it to factory default, it worked! But stopped working again when you turn the TV off. I have a US prime membership but have been stationed outside the US. Anybody have any input?

9

I have the same issue… been fine for years, use Firestick 4k and proton VPN to access US membership account. Get same eror. Tried resetting everything and no luck. Started about 1 month ago.

10

Getting same thing using my fire stick on my TV upstairs. However if I go to my newer living room TV that doesn’t require a fire stick (Nord directly installed on it) and connect to the exact same NordVPN server, it works fine. The fire stick itself has to be reporting that there’s a running VPN on the device to Amazon. IMO, seems shady on Amazon’s part if that’s what’s happening.

11

I’m in K-town and also having this issue. Works on phone but not fire tv stick

12

Same here, trying to watch a tv show I paid amazon for and the firestick will not show content while express VPN is on. I am in the US and only setting the VPN to a US location.

Not happy with this as I paid for the content but clearly am not free to watch it to my liking.

13

Having the same issue here, I use expressvpn…

14

Oh wow, I’m so glad I found this thread. I have 3 sticks. 1 older one and 2 sticks with 4k. Used ExpressVPN for years then suddenly Prime stopped recently with the exact same message as OP has. Did all the usual things, reset to factory settings, cleared cache and data, reinstalled apps and VPN and eventually changed to NordVPN who are currently trying everything to get me set up and working but it’s been 2 weeks now and it’s only my older stick that works.
I think Amazon are wise to it now and are blocking the sticks.
It’s a shame because I pay for Prime but cannot access it outside of the UK.

15

To add I turned the same setting “Find local network” off in Express VPN and prime
began working again from France. Huge thanks for this thread. I had also been bummed about not seeing my US content with the fire stick. Thanks again.

16

I’m having the same problem with proton vpn and cube fire stick and 1st g. I don’t see any “find local networks discovery” option in the settings of proton app. Any idea what could I do?

17

I’m having same issue with Surfshark VPN as well

18

Because all the service members stationed in other countries want to watch US content and have US Prime accounts.

19

Ah OK, that’s a shame. Thanks for the info.

20

My VPN works fine (in Canada, I Use UK or USA when streaming some programming) otherwise no VPN used. (IPVanish is on all my devices, smartphone, tablets, and firesticks)