Help - Outline works for roughly one day and then stop working

VPN
1

Hi everybody,

I’m looking for help with setting up an Outline VPN server. I set the server up using the instructions, and it works for a day (on multiple devices in multiple countries), yet on the next day both Outline Manager and clients lose connection to the server. After setting up the server again, it works for a day and then stops working the next day.

Here’s what I’ve done so far:

  1. Installed the Outline VPN to an AWS server in the UK using the instructions in the Outline Manager. Distributed keys to devices, everything worked.
  2. The next day the Client app did not work, all connections failed. The Outline Manager also seemed to not be able to connect to the server.
  3. Reinstalled Outline VPN to a new server. Changed the settings to Static IP address (my assumption was that the changing IP address caused the problem).
  4. The next day it connections failed again. I searched for diagnostics tools and similar problems, came up empty.

Networking settings in AWS:

IPv4 Firewall

Application Protocol Port or range / Code Restricted to
All protocols ALL 0-065535 Any IPv4 address

IPv6 firewall

IPv6 networking is enabled

Application Protocol Port or range / Code Restricted to
All protocols ALL 0-065535 Any IPv6 address

Thanks in advance for your help!

2

Perhaps the server is crashing it there’s some bug?

If you ssh into the server, try docker logs shadowbox

3

heyo!

Long time OutlineVPN user here…

  • Have you tried restarting the server?

  • Where are you located?

  • Where is the server located?

  • Can you still ping it?

  • Have you tried using a different hosting service?

4

Hello! Thank you for your response.

  1. I rebooted the server, din’t help. I also reinstalled the outline onto a new instance, still same result.

  2. I am in Armenia ATM. There are no VPN restrictions here. Both me and my relatives in Russia were able to connect to VPN during the first day, both times.

  3. Server is in the UK.

  4. The server is operational on AWS’s end, I checked. How do I ping it?

  5. I haven’t used different hosting service yet.

5

ping <server_ip> in your computers terminal.