I will never pay express VPN anymore

VPN
1

March 2023 i paid for a full year of service and a bonus of three months.

March 2024 my account stopped working with 3 months still left.

I contacted Express VPN and complied with all of the requests. (over and over again) proved method of payment sent snapshot of bank payment (over and over again) contacted support (over and over again) Now they state there is NO bank record even though they accepted my proof of payment 5 or 6 requests past.

I am through with this company for good.

As a home lab user it is far better to self host your own VPN for free with better service and complete control.

2

The bonus of 3 months was part of the year. You paid for 9 months and got three months free by prepaying. Check out their website and do the math

Good luck to you, hopefully your self host VPN works out for you.

3

I canceled my Express VPN subscription a year ago due to really crappy customer service.

I now have Nord VPN but their reliability sucks in the location that I’m in. So now I’m shopping for yet another VPN.

4

Thanks for sharing, u/Sufficient-Ranger401. We’ve dropped you a DM to get to the bottom of this. Please send us your ticket number.

5

Same thing happened here. How is this not a scam?? They keep charging me for half year after I cancel my service (monthly subscription).

Contacted support then the answer is they can only refund if it’s charged for 30 days… How is this legal?

6

I fought with them, got a refund and switched to mullvad. Never been happier

7

I had similar experiences with them and bailed over a year ago

Fwiw, tor guard has been everything I wished evpn was from the start

8

that is incorrect i am sorry that happened to you. I paid $111.95 for 1 year plus 3 months bonus. Sorry this happened to you. You must read all the details you must work for Express VPN.

9

Investigate self hosting better VPN little or no cost you don’t have to trust a company like Express VPN.