PIA + Firefox = many sites won't load, and won't even go to a blank page or 404

VPN
1

Adding this here because the official support page to submit a ticket doesn’t seem to be working either.

I am having trouble with Firefox when PIA is enabled. Many sites just don’t load and don’t even go to a blank screen when I click them. They work fine when VPN is disabled. They also work fine with it enabled in other browsers. I tried in a private window in Firefox with no success so I believe that would indicate it is not a cookie issue. What else could it be?

2

Try changing your DNS to ‘custom’ and setting it to 1.1.1.1

In the app it’s under settings > network

3

I noticed the same thing here. Something is wrong with PIA and Firefox compatability.

4

Copied from another post: This is a bug in firefox, you can fix it by opening about:config in Firefox and set network.dns.disableIPv6 to true

5

Have you found a solution?

6

I would reinstall firefox and try again.

7

I’ve had this exact same problem. Uninstalled and reinstalled Firefox and PIA, with the results being the same.

I got so fed up of using the PIA app, that I ended up downloading the OPVN files from PIA’s website and installed OpenVPN on my Mac.

Haven’t had a problem in two weeks.

8

I am having the same issue with my mac Monterey 12.7 and it does’t matter what browser, yet it works on my iphone.

9

I just installed the chrome extension and logged in with my credentials, everything is fast and snappy the way it should be, and all the sites I am trying are loading without issues. They have the PIA extension for firefox, I would suggest trying it. I still want the app to work so all traffic can go through the VPN and not just browser/web traffic.

10

this still works thank you!!

11

OMG thank you so much for this! The Mozilla forum says to do a clean reinstall of Firefox, and I don’t even think that would fix it! If it wasn’t already clear this 100% solved the problem for me.

12

I tried this and Google DNS and nothing will load on my browser.

13

We should be able to use Firefox and the PIA DNS servers.

14

This worked. Thank you very much kind human.

15

This works!!! Thank you

16

Tried that but didn’t work. Any other possible solutions?

17

Thanks! It worked for me.

18

Thank you so much, it worked!

19

It’s still giving this error. Should I do anything extra?
“Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com”

20

why would this work? what does pia have anything to do with ipv6?