PIA firestick app connection problem

Hi, I’m using the pia app on my Amazon firestick and recently it no longer connects to any server. I have restarted the firestick and my router as well as reinstalling the app. The iOS app on my phone works fine and connects to any server when also on my home network. Can anyone help? Thanks!

Go into settings on firestick app,change protocol to WireGuard,worked for me.

A year later and the info in this thread helped me figure out how to update the PIA app. Thanks for Reddit!

A couple months ago I had your issue of no connection that was fixed by just selecting a different location. More recently, had an issue with PIA on Firestick where it wouldn’t open on the store app or the side loaded APK directly from PIA. It would just attempt to open until it timed out to the menu home page. Was also having the same issue with another stick. PIA worked fine on my other devices. Tried everything including reaching out to customer support, who were zero help. Fixed it by doing a Firestick factory reset. Just checked my Firestick and PIA still connecting fine. Hope this helps, cheers.

Anyone have an issue where it gets stuck on the load screen. Been having that issue for a couple weeks and can’t seem to figure it out. Tried resetting my fire stick reinstalling the app nothing seems to work

Geez factory reset. What a ballache

Thank you, works fine

The problem is that the app on the amazon store is a couple of years out of date.
If anybody still needs help with this, the best solution I found was to install via PIA’s website.
I did this by installing downloader, then either use Google and search or use below
Download the Best VPN App for Android - Simple Setup | PIA VPN

Scroll down to the bottom next to the “get it on play store” button you should see “download apk (advanced)” click this and you’ll have the most up to date version and :crossed_fingers: no problems.

Ps you will need to enable install from unknown sources first.

Hope this helps.

Thank you :slight_smile: Seems to have fixed it

Thanks…fixed my problem too

Thank you, this fixed it for me too. :partying_face:

Worked for me too, thank you!

Thank you so much! Been having issues for days!

This fixed mine too! Thanks!

Where is the Firestick app please? I can’t find it.

Worked for me too. Thank you so much. You absolute legend

This works, but there is no killswitch with PIA WireGuard. It’s a faster connection, but the chance of an internet blip and losing VPN connectivity while watching the Firestick is a little sketchy. I hope PIA can fix the OpenVPN protocol for the Firestick app.

Absolute hero, i’ve been struggling with this for months and it’s been driving me mad. Annoying it was such an easy fix… thank you!!!

Worked for me too. Thanks.

Brilliant! Many thanks