Strong 8K crashed out

VPN
1

Hello,

I’m a noob so please bear with me. Also - thanks for creating this awesome site. Here’s some context-

  • currently have trials of strong 8k and eagle 4K on 2 different ONN boxes in 2 different rooms. Using tivimate player and Nord VPN. Ordered strong 8k from Z2U. Seller had a very high rating.

  • last night my strong 8k feed crashed and burned. Nothing loading, tivimate giving me an “error 456” message. Tried with and without VPN, no dice. Tried force stop of Tivimate and restart, no dice.

  • to confirm it wasn’t a tivimate issue I tried the xtream URL in a different player and again no luck. No issues with eagle on my other box.

  • contacted seller via Z2U and they gave me 3 alternate urls. None worked. They were very similar in naming convention. I should note that the original URL did contain the “cdn” that I’d read was common w/Strong 8k.

  • I let the seller know and they then sent me a list of about 15 alternate URLs in all kinds of naming convention formats. This seemed a little sketchy to me…

  • I decided to test another seller so I checked out a 1 month trial via Trex and it worked immediately.

So I assume I just got a questionable seller/reseller? But curious what others think. Again, I have all of 10 days of experience in this little corner of the world so very easily could be user error. Could anything have been impacted by changing vpn location (but still within same country?).

2

I’ve never run into this, but 400 error codes are often provider related. (it’s a type of authentication error whereas 500 errors means things are just hard broken regardless of authentication). Don’t worry about the multiple URLs they offered seeming sketchy, that’s quite common and what the provider was trying to help you with there was using different URLs just in case your ISP was blocking one or more of them.

One google result I found indicated that it was because your account might be geo-locked to a different region from where you’re accessing it from, so asking that original provider to make sure your account is enabled for VPN might be a fix.

Just to make sure I understand, was Strong ever working before it crashed? If so… the VPN thing seems less likely to be a solution, but it is still worth double-checking.

3

I have strong 8k on aonth from z2u, I have the same problem, it doesn’t like my VPN sometimes, I have to use a UK VPN as I was on that when I ordered, it doesn’t like the London streaming optimised but works well on the Manchester and ok on Southampton so could well be a VPN issue, when I get a longer account I’ll ask for geo lock to be removed .

4

VPN could have been the problem, check with the provider if they geo lock and if they do ask them to allow VPN access.

5

It almost sounds like the login info isn’t working correctly. I think I had those same errors when a trial I had expired. Ended up buying after my trial and just changed my login info and it’s been good ever since. Strong8k also btw

6

Sounds more like some sort of conflict, potentially vpn related. Also sounds more like a helpful seller than a sketchy one.

7

I have strong 8k no issues last night. I bought mine on alibaba.

8

I have a somewhat-similar problem - tried out Strong8K trials with three diff sellers, who provided different URLs.

Only one of the sellers’ URL worked. URLs from the other two just wouldn’t load, no matter how many different URLs they gave me.

I wasn’t on a VPN when I asked for a trial, nor when I was trying out the service.

Turned on VPN, and ran into similar log-in issues as well.

Couldn’t figure out what happened, so I held back on signing on for a full package for now

9

i bought a strong one month subscription through alibaba and havent had any problems. sorry you are having issues. i do use a vpn but it moves around the us. I have the paid version of proton vpn

10

I had an Alibaba $22 a year service for a year. It would only work on certain VPN servers in the northeast US. The first week I got locked out by setting it up on a second TV at my house. Never ran both TV’s at the same time. They gave me new credentials and told me not to use a VPN. Worked the year I had it but didn’t renew.

11

Strong did go down for me last night prior to midnight est. was back up a few minutes later.

12

I bought 2 line of strong 8k for friends to try out from z2u and they are having the same issues with it going down. I told the provider he turned on the vpn but it will work for half a hockey game then just die out. The screen goes black

13

Just for info, I had this exact problem. First issue was with a playlist sourced from the wild, as a test of course! Error 456 every couple of days. So bought a month trial on z2u, all good till 456 came back. Messaged seller on z2u new years eve, sorted next day, no problems since. I didn’t have to change anything my side, message your seller. Using Tivi with VPN always on, android box. Hope you got/get sorted.

14

Strong is reporting issues with their main servers on Telegram. I’ve also found them finicky with VPN, but I think mine is a Tivimate issue, not the provider.

15

It’s funny cause I had it on all morning with Zero problems .

16

Thanks for the detailed reply! Yes strong was working for about a week or so.

17

3024×4032 1.69 MB

It would be this setting on the Strong panel

18

Thank you - will ask them specifically about geolock and VPN. Appreciate it!

19

Yeah agreed - i was going to comment that they have been very responsive! Being new to this I think I just got a little weirded out by the long list of urls in various formats. And in general just trying to be cautious? Sounds like it’s nothing to worry about.

20

Thanks - my vpn is similar, bounces around within US locations.