Netflix or Amazon Prime work OK, but lately my IPTV service is struggling to deliver because of inadequate bandwidth. When I test the speed within that app, I’m seeing about 18-20Mbps, whereas regular bandwidth tests outside the app put it at about 90Mbps. Clearly that app is being identified as IPTV & throttled, but using a VPN doesn’t change anything at all. Are there any other solutions that might help? I need just about 30 more to reach 50 & it should be OK. I have enough experience with ISPs & this issue to know that calling support will produce 2 possible results: they will either not know what I am talking about, or will flat out lie and say they don’t do this at all. Thank you.
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What iptv service are you using and on what equipment are you running it on?
Hey there! Thank you for your post. Observed Wi-Fi speeds, or internet speed results through specific third-party applications, vary. If you want to verify the speeds we deliver to the home, you must test the speed at the modem/gateway. To do this, connect an ethernet-enabled laptop or desktop directly to the modem/gateway with a gigabit-enabled ethernet cable. The modem/gateway is where we deliver our service to your home. If the modem/gateway speed is correct, then you have confirmed we are providing the proper internet speed to your home. Otherwise, if the modem/gateway reflects slower than average speeds, a service issue might exist, requiring a service visit. ^Andre