What recourse does an affected pharmacy have? Alternatives to offer? Pay out of pocket?
I know next to nothing about the spiderweb of federal programs – insurance billing architecture, but has it been determined yet if any Medicare drug plans are impacted?
Can anyone explain how this effects Sure scripts for ERXs? We’re getting all new electronic scripts converted as paper faxes. This means we’re not receiving any C-II scripts.
Is this because the doctors offices use Sure Scripts to transmit? Or because our pharmacy uses Change to manage incoming ERXs?
Surescripts is impacted at our large org
Is it still down? I know the AT&T networks I think are back up
My stress level is through the roof. 1 week of no claims and the software vendor doesn’t have a backup. I’m physically sick from stress.
This was posted by AlphV yesterday afternoon. I suspect that CHC/UHC will not say much until the ransomware is removed from their systems. I would take it back to “old school billing” submit directly on the insurance portal. I have been doing it for a week now and we have money flowing. While taking it back to old school billing tactics is more time intensive at least this is revenue flowing. The last ransomware attack on a health plan took 6 weeks to resolve. I see this lasting much longer.
What are companies doing to try and get by? Insurance claims for cyber are sloowwww to recoup funds
How are people getting around this outage ? Is there a way to bypass and bill coupons
Tried to rebill claims today on a number of different coupons. All denied “claims before 3/9/24 not allowed “. Anybody have any updated info? Thanks.
What issues are you all still facing?
I have Aetna Better Health in Illinois and I was unable to pick up my prescriptions tonight at CVS. Initially they said that my insurance was rejecting the prescription and when I asked them to run it again they said it was an outage similar to the cell phone one going on. Were they bullshitting me to get me out the door or is this real?
Can you report this to a national news so patients can be informed please?
I asked my doctor if I could have a paper script, according to Costco it was fine to bring that in since I’ve been with them for 7 years… my doctor said no we’re not legally allowed to do that since we use E-scribe. Shouldn’t the DEA and whoever else uses a system have some kind of contingency plan in place for something like this. Why do we always wait for crap to happen and then try to fix it? It seems like the big people at the top should have their salary frozen and they’re bonuses taken away. SMH
Anyone changing switch companies yet?
What other options do we have?
Any advice?
Anyone having issues getting patient statements sent out?
Costco’s up and running!
Is it actually a cyber attack?
It’s kind wild because part of it is to transfer the rx to a pharmacy that can provide service (if necessary), but this is down for everyone!